Hotelplan, one of the country’s largest holiday companies which runs Inghams, Ski Total and Flexiski, has announced the current pandemic situation meant it would not be running any holidays this season before the Easter holidays.
“Since travel restrictions are set to remain while countries continue to manage the spread of Covid-19 and the rollout of vaccines. We have this week, sadly suspended our Inghams, Ski Total and Flexiski holidays until the 2 April 2021,” Joe Ponte, UK CEO of Hotelplan said, continuing, “Of course, we are disappointed for all those impacted by this news. We hope our customers with a booking in March of this year will choose to join us at a later date, but they can choose to have a refund if they want one.”
“We absolutely want to help skiers return to the mountains as soon as it is safe to do so, but as the Covid-19 crisis continues to worsen, we are facing the reality that it is sadly looking less and less likely. We understand that many skiers are very keen to get skiing again this winter. With this in mind, while we think there is still a possibility that ski holidays could go ahead this season, we will continue to monitor the everchanging situation closely and keep our customers informed of any updates regarding the remainder of this winter, as soon as we can,” Mr Ponte added, concluding,
“For those customers concerned about their booking for this April, they can feel confident that we will continue to look to do the right thing by them—and we have already delayed taking final balance payments until 4 weeks prior to departure. They are also able to move their holiday to next winter with zero amendment fee if they wish.”
Mr Ponte noted that bookings for next winter are strong “We’re continuing to see strong booking numbers for next winter across our 2021/22 winter programme. The combined Hotelplan UK brands are already over 45% sold for next winter, well ahead of the same period last year, so people should think about their plans for the next winter now to avoid disappointment,” he added.
