Mountain Drop-offs is celebrating a decade of successfully delivering the all-important airport transfer ingredient in the holiday travel mix. The business – which operates out of Geneva Airport to provide all-year-round services to resorts like Chamonix (which it also calls home), Megeve and Port du Soleil resorts like Morzine – is celebrating its 10th birthday this winter.
The key to its continuous growth has been to put customer service at the very heart of the business and instil that ethos into all its employees along the way. As you might expect, lots of its business takes place online, but what makes the service different is a skilled office team on call 24/7 every day of the year and a friendly smile to greet you at the airport from one of their professional drivers. The result has been happy clients, recommendations and all-important repeat business.
Its pricing structure is refreshingly transparent with no hidden charges. It also has transfer options to suit all budgets, from super-saver fares to exclusive VIP transfers which come complete with all the super-star trimmings.
“Reaching our 10th birthday is a great milestone and directly attributable to our focus on delivering great customer service and building long-lasting partnerships,” said Mountain Drop-offs’ founder Simon Hills.
“Our customers tell us it’s our attention to detail and the willingness of our friendly and dedicated team to go the extra mile which sets us apart. With more seats available than ever this year we’re looking forward to delivering everyone to their door with a smile again this winter.”